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Promoting Communal Harmony: The Risky Business of Brand Activism in Pre-Election India

The ad-related debate is no longer limited to the general public but has spread into the political discourse.

video by Indian detergent brand Surf Excel showing a Hindu girl and a Muslim boy playing during the Hindu festival Holi has divided viewers and Internet users. While one part supported the communal harmony that the Hindustan Unilever-owned brand is trying to promote through the ad song titled “Rang Laaye Sang” (“colours bring us together” in Hindi), the other part has accused the ad of humiliating Hinduism. The ad has reached 10 million views by the time this post was reported, making Surf Excel’s brand name more widespread than ever before.

Those opposing the ad have accused the brand of promoting Love Jihadan alleged campaign when a Muslim boy fakes love to eventually convert a non-Muslim girl into Islam. Social media began filling up with posts containing hashtag #boycottSurfexcel.

People have become so upset by this ad that many Android users reported the Microsoft Excel app on the Google Play Store. It has received the lowest one-star rating because users are mistaking it for Surf Excel, going to the level of calling it “Anti-Hindu Software”. This phenomenon is not new in India.

Actor and comedian Vir Das has tweeted suggesting that the negative publicity has helped Surf Excel’s sales.

(Editor’s Note: Bhakt is the romanisation of a Hindi language word that means ‘devotee’. The followers, supporters, and admirers of Indian Prime Minister Narendra Modi are called ‘Modi Bhakt” and on social media ‘Bhakt’ is mentioned to describe the supporters and admirers of PM Modi.)

French researcher Elliot Alderson tweeted on March 12 that there have been 105,929 tweets with three hashtags —  and .

However, the ad-related debate is no longer limited to the general public but has spread into the political discourse as India is preparing for its general election between April 11-May 19. In a tweet by Sanjay Jha, a spokesperson from the current opposition party, blame was thrown on the ruling Bharatiya Janata Party  (BJP) for spreading malice against the children in the ad cast.

Hindustan Unilever faced backlash not long ago for another ad related to its tea brand which highlighted the abandonment of the elderly during Kumbh Mela, a Hindu pilgrimage with the world’s largest religious gathering.

The timing of this ad is odd, given that it comes as India is recovering from a series of tragic events in Kashmir that includes a suicide bombing on a convoy in Pulwama followed by defensive air strikes by both India and Pakistan. The communal relation between the majority Hindus and the minority Muslims in India, which is larger than the entire population of Pakistan, is going through a critical time as a result of the recent events. This ad could be a scapegoat for such ongoing heated debates.

Subhashish Panigrahi is a Long time community manager and documentary filmmaker. Worked at Internet Society, Mozilla, Wikimedia Foundation and Centre for Internet and Society. Digitally-documenting endangered languages with a National Geographic Explorer hat. Online News Association’s 2017 MJ Bear Fellow under 30.

This article was originally published at Global Voices and has been republished under the Creative Commons licence.

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